Items may be exchanged or refunded within 10 (ten) days from date of purchase and provided the item is unused and in the same condition as purchased. Items listed as 'New With Tags' or 'New Without Tags' must be returned with the tag intact (if applicable) and still new, unworn and unwashed.
No returns are allowed on pierced earrings, bodysuits or swimwear. Sales items (whether on a specific promotion or in the sale category on the website) are not eligible for cash refunds but may be exchanged or returned for store credit.
Return shipping is free. Shipping charges paid on the order are not refundable.
The same shipping option by which the order was delivered shall be used for the return.
The customer will receive the credit or refund (as applicable) when the return is received and inspected to the satisfaction of Encore Clothing.
Log a return HERE