To Encore Clothing, quality is key. All items are in excellent or very good condition. If there is a defect, Encore Clothing will be upfront. Otherwise, every item listed will be as close to new as possible (or even new).
All items are classified according to the following conditions:
- Brand New With Tags: item still has original tags and/or packaging
- New Without Tags: item has not been worn but tags have been removed
- Like New: item is like new and shows hardly any signs of wear
- Very Gently Worn: item shows only minor signs of wear; shoes only show slight wear underneath but new inside
Gently Worn: item shows some signs of wear but is still in excellent condition;
shoes show wear underneath but new inside
Shoes are either brand new or worn once. Every shoe is cleaned and sterilised.
All jewellery is cleaned and sterilised.